Student Services Program of the Isabela State University

Gabriel L. Luna


The study assessed the student services program of the Isabela State University, Cauayan City Campus, Cauayan City, Isabela.  It also assessed the frequency of availing and efficiency of the student services and satisfaction of the clientele.

Descriptive method of research was employed. The 2,572 students who enrolled during the First Semester, School Year 2014-2015 served as respondents. They assessed the student services program of the University, broken down as follows: Polytechnic School with 306; Institute of Agricultural Technology with 482; School of Arts and Criminology with 331; College of Computing and Information Technology with 353; College of Business Management, 949; and Institute of Teacher Education with 151 students. Data were gathered through the survey questionnaire and were analyzed using the frequency counts, percentage, ranking and arithmetic mean.

Findings show that almost all the students availed of the different Student Services extended by the university. The students assessed the Students Services program as efficient.  ISU-CC students were much satisfied of the student services rendered to them.  The Student Services Program tend to be more efficient when its services were frequently offered to the students; and the more the Student Services programs are efficiently delivered, the higher is the degree of the students’ satisfaction.


student council, guidance and counselling, efficiency, frequency, level of satisfaction

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